trilithium.net

Account settings for Eudora and Eudora Pro

Eudora is the latest version of an email client made by Internet pioneer Steve Dorner in 1988 and is now being developed and distributed by Qualcomm, Inc. This document takes you through the steps necessary to check your trilithium.net e-mail account(s) if you are using Eudora. The screen shots are from the Windows version of Eudora 5.2.1; the dialog boxes might not look exactly the same if you are using another version of Eudora.

You will need to change the sample names and e-mail addresses used in this example for the ones in the account information you have received from us. The sample screen shots show information for the fictional user John Smith with e-mail address/login john@example.com.

Create an account

Start Eudora. If the New Account Wizard isn't shown automatically (which will only happen when you start Eudora for the first time), select Personalities in the Tools menu, right-click in the Personalities window and select New... in the context menu. Choose Skip directly to advanced account setup and click Finish.

Account Settings

Enter your name in the Real Name box and your email address in the Return Address and Login Name fields.

For the SMTP Server field, enter smtp.trilithium.net and make sure Authentication allowed is activated.

Set the Secure Sockets when Sending option to Required, STARTTLS or Required, Alternate Port.

Incoming Mail Settings

Switch to the Incoming Mail tab. Enter mail.trilithium.net in the Server box, and make sure POP rather than IMAP is selected.

Authentication style must be set to Passwords. Set Secure Sockets when receiving to Required, Alternate Port.

Click OK to accept the account configuration.

Certificate Trust

The first time you check mail (Check Mail in the File menu), Eudora will show the error SSL Negotiation Failed: Certificate Error: Cert Chain not trusted. This is because you haven't yet told Eudora that our mail server is trustworthy.

Go back to the Account Settings dialog by right-clicking on the previously created personality in the Personalities window and the selecting Properties in the context menu. Click the Last SSL Info button. A dialog box similar to the one on the right should be shown.

Click on the Certificate Information Manager button.

Certificate Trust II

Select the Trilithium Corporation certificate under Server Certificates and click Add To Trusted. The certificate is used to identify our server and by doing this you indicate that you consider our server trustworthy.

Network tweaks (optional)

If you experience "hangs" or poor performance while fetching messages with large attachments, you might need to increase Eudora's network buffer size.

Locate the Advanced Network settings in Eudora's options (Options in the Tools menu). The default network buffer size is 4096 bytes, try increasing it to 8192 bytes or 16384 bytes if you have this problem.